Notice of Privacy Practices
Your Information. Your Rights. Our Responsibilities.
Effective Date: August 28, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
HOPE Integrative Services, LLC
Lindsey Wasson, MSN, FNP-C
Privacy Contact
(864) 770-9707
lindsey@hopeintegrativeservices.com
PMB 177, The UPS Store
5119 Calhoun Memorial Hwy.
Easley, SC 29640
01 — Your Rights
You have certain rights regarding your health information. This section explains those rights and some of our responsibilities.
Get a copy of your medical record
You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.
We will provide a copy or summary of your health information as required by law, generally within 30 days of your request. A reasonable, cost-based fee may apply where permitted by law.
HOPE-specific note: Patients may contact HOPE Integrative Services or use Practice Better, when applicable, regarding access to their health information.
Ask us to correct your medical record
You may ask us to correct health information about you that you believe is incorrect or incomplete.
We may deny a request in certain circumstances permitted by law. If we do, we will explain the reason in writing, generally within 60 days.
Request confidential communications
You may ask us to communicate with you in a particular way, such as at a specific telephone number, or to send mail to a different address.
We will accommodate reasonable requests.
Ask us to limit what we use or share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations. We are not always required to agree to such requests.
If you pay for a healthcare service or item entirely out of pocket, you may ask us not to disclose information about that service or item to your health insurer for payment or healthcare operations. We will honor the request unless disclosure is required by law.
Get a list of certain disclosures
You may request an accounting of certain disclosures of your health information made during the six years prior to the date of your request.
The accounting generally does not include disclosures for treatment, payment, healthcare operations, or certain other disclosures excluded by law.
One accounting within a 12-month period will be provided without charge. A reasonable, cost-based fee may apply to additional requests within the same 12-month period.
Get a copy of this Notice
You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.
Choose someone to act for you
If you have given someone medical power of attorney or another person has legal authority to act as your personal representative, that person may exercise your rights and make choices regarding your health information as permitted by law.
We will verify that person's authority before taking action on their behalf.
File a complaint
If you believe your privacy rights have been violated, you may file a complaint directly with:
HOPE Integrative Services, LLC
Attn: Lindsey Wasson, MSN, FNP-C
lindsey@hopeintegrativeservices.com
(864) 770-9707
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
HOPE Integrative Services will not retaliate against you for filing a complaint.
HHS specifically identifies these patient rights in its current provider model.
02 — Your Choices
For certain health information, you may tell us your preferences regarding what we share.
When applicable, you may tell us your preferences regarding:
Sharing information with family members, close friends, or others involved in your care
Sharing information in a disaster-relief situation
Certain communications regarding our services
If you are unable to tell us your preference, such as if you are unconscious, we may share information when we believe doing so is in your best interest and is permitted by law. We may also share information when necessary to lessen a serious and imminent threat to health or safety.
Marketing and sale of information
HOPE Integrative Services does not sell your protected health information.
We will obtain your written authorization before using or disclosing your protected health information for purposes requiring authorization under applicable law, including certain marketing activities.
03 — How We Typically Use or Share Your Information
To treat you
We may use your health information and share it with other healthcare professionals involved in your treatment.
For example, information may be shared with another healthcare professional when necessary to coordinate your care.
To operate our practice
We may use and disclose your health information to operate HOPE Integrative Services, improve the quality of care we provide, manage services, and contact you when necessary.
For payment
HOPE Integrative Services is a self-pay practice.
We may use health information as necessary to collect payment for services or perform payment-related administrative activities.
04 — Other Ways We May Use or Share Information
We may use or disclose health information in other circumstances permitted or required by law, including for certain:
Public health and safety activities
Health oversight activities
Reports of suspected abuse, neglect, or domestic violence when authorized or required by law
Workers' compensation matters
Law enforcement purposes when legal requirements are satisfied
Judicial and administrative proceedings
Medical examiner, coroner, or funeral-director activities
Organ and tissue donation purposes
Research activities when legally permitted
Government functions authorized by law
Activities necessary to prevent or reduce a serious threat to health or safety
We must meet applicable legal requirements before making these disclosures.
05 — Substance Use Disorder Records
HOPE Integrative Services is not a federally assisted substance use disorder treatment program subject to 42 CFR Part 2. If HOPE Integrative Services receives or maintains records protected by 42 CFR Part 2 from another source, those records will be handled in accordance with applicable federal confidentiality requirements.
06 — Our Responsibilities
HOPE Integrative Services is required by law to maintain the privacy and security of your protected health information.
We will notify you as required by law if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in the Notice currently in effect and provide you with a copy of this Notice upon request.
We will not use or disclose your information other than as described in this Notice or otherwise permitted or required by law unless you provide written authorization.
If you provide authorization, you may revoke it in writing as permitted by law.
These responsibilities track the current HHS provider model.
07 — Changes to This Notice
HOPE Integrative Services may change the terms of this Notice.
Changes may apply to health information we already maintain as well as information we receive in the future.
When this Notice is materially revised, the updated Notice will be made available on our website and as otherwise required by law.
08 — Questions or Privacy Concerns
For questions about this Notice, to exercise your privacy rights, or to file a privacy complaint, contact:
HOPE Integrative Services, LLC
Privacy Contact: Lindsey Wasson, MSN, FNP-C
Phone: (864) 770-9707
Email: lindsey@hopeintegrativeservices.com
Mail: PMB 177, The UPS Store, 5119 Calhoun Memorial Hwy., Easley, SC 29640
Patients may also use Practice Better for appropriate secure patient communications.